We are proud to play a vital role in making Great Britain’s roads among the safest in the world and you can help. Traffic commissioners are responsible for the licensing and regulation of those which operate and drive heavy goods vehicles, buses and coaches, and the registration of local bus services.
Although appointed by the Secretary of State for Transport, the Traffic Commissioners are not civil servants and are independent from government.
There are eight traffic commissioners – appointed by the Secretary of State for Transport and one Northern Ireland Regulator.
We have nine offices across Great Britain:
Licensing Team
Licensing is responsible for the following:
- processing and consideration of applications for HGV/PSV operator licences
- processing changes to existing licences
- issuing documentation for operator licences
- answering operator and applicant queries
OTC Licensing has seven teams which are based in Leeds:
- Bus Registrations Team
- Goods
- Public Service Vehicle (PSV)
- Environmental (ENV) Team
- Multi Licence Holder (MLH) Team
- Northern Ireland
- Front End Processing (FEP)
Hearing Centres
Hearing Centres are predominantly responsible for overseeing proceedings for public inquiries, preliminary hearings, driver conduct hearings and impounding hearings. Duties include:
- preparing hearing Bundles for Public Inquiries and Preliminary Hearings
- clerking responsibilities
- issuing regulatory decisions
- answering any queries from the operators regarding hearings
The Hearing centres are based in nine offices across Great Britain:
- Eastbourne
- Edinburgh
- Leeds
- Golborne
- Caernarfon
- Pontypridd
- Birmingham
- Cambridge
- Bristol
National Compliance
National Compliance is responsible for the following:
- issuing regulatory letters
- answering any queries from the operators
- loss of Transport Managers
- reports received from DVSA
- referring compliance issues to the Traffic Commissioners
Driver Conduct
Driver Conduct is a part of National Compliance, and they can be based in any OTC office across Great Britain.
Driver Conduct is responsible for the following:
- all drivers who hold vocational entitlement in Great Britain
- referring non-compliant drivers to the Traffic Commissioners
- preparing Driver Conduct Bundles (tribunal paperwork) for Driver Conduct Hearings
- clerking responsibilities
- issuing decisions and conduct letters
- answering any queries from the drivers
Quality, Training & Continuous Development (QTCD)
QTCD can be based in any OTC office across Great Britain and is responsible for the following:
- recruitment
- new starter training
- any continuous training staff members may require
- maintaining letter standards
- maintaining Operating Instructions
- audits
Traffic Commissioners Corporate Office (TCCO)
TCCO can be based in any OTC office across Great Britain and are responsible for the following:
- acting as the vital link between Traffic Commissioners, the Department for Transport, and industry partners
- managing official correspondence, including MP letters and stakeholder engagement
- overseeing access and upholding the highest standards of Data Protection
- developing and implementing policy, providing strategic advice and supporting governance to the Traffic Commissioner Board
- coordinating engagement activities such as press enquiries, drafting the annual report, and publishing information to promote transparency
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Submit your application with confidence!
We host general ‘How to Apply’ webinars on Eventbrite on the last Tuesday of every month, in which we talk you through our application process.
Ready to apply?
We are currently recruiting a Hearing Centre Support Officer in Eastbourne, Edinburgh, Leeds.