My role as an Administration Assistant at DVLA involves processing applications for first driving licences, renewals or exchanges that cannot be processed automatically online. I have worked at DVLA for 3 months and was inspired to start a career at the agency based on the employment security and career advancement opportunities it offers.

My typical working day includes processing a range of driving licence applications, such as applications for a change of name on a licence and applications that include UK or Non-UK ID. It’s a varied role where each day brings unique challenges and my knowledge is constantly expanding as a result.

I would advise anyone who is considering working at DVLA to apply. It is an exciting, professional environment with a friendly and supportive workforce. DVLA also offers plenty of career development opportunities, giving people a chance to enhance their skills and experience different areas of the business.